Project Description

Medskin Clinic are a small chain of three clinics, based in Nottingham, Newark and Chesterfield. The treat both men and women dicreetly for aesthetic treatments and more, but are able to prescribe medications, since the staff are former NHS employees or NHS trained.

They were in desperate need for a new website, to cover the three locations and all their services. The website needed to be mobile responsive of course, and increase their lead generation.

Taking their branding colours, we designed and put together their new WordPress website. We added features for lead generation, live chat, tap to call and email and so forth, with call to action prompts laid across the site too.

But what made this project extra special was the fact that they needed a one-of-a-kind CRM system to be created, so that they could keep track of leads, clients, and all the usual CRM features, but with added special features like holding client medical records, giving clients a portal to login and see their appointments and payments, handling client payments and instalment plans, sending SMS reminders to clients (and staff), SMS and email communications from within the CRM, email and SMS marketing, signable agreements, and many more features.

They were so amazed by what we had built compared to their old system, and how it increased their productivity, they happily told us that it helped them to see which staff were productive and not; where money was going, which they weren’t aware of before; how one SMS marketing campaign brought them a 4,400% ROI…. even we were quite blown aware at the success of the project!

Medskin Clinic CRM